Terms & Conditions

Welcome to Malhi Travel. By accessing or using our services, you agree to be bound by the following terms and conditions. Please review these terms carefully before making a booking.

1. Acceptance of Terms
By using our services, you confirm that you understand, agree, and accept these terms and conditions. If you do not agree, please refrain from using our services.

2. Scope of Services
Malhi Travel offers various travel services, including but not limited to flight bookings, hotel reservations, tour packages, and other travelrelated services. All services are subject to availability and may be adjusted as necessary.

3. Bookings and Payments
Booking Confirmation: Bookings are confirmed only after full payment is received unless otherwise stated.
Payment Methods: Payments can be made via credit card, bank transfer, or other methods provided.
Price Adjustments: Prices may change due to exchange rates, taxes, or supplier fees. We reserve the right to adjust prices accordingly.

4. Cancellation and Refund Policy
Cancellation by Customer: Cancellations must be made in writing. Fees may apply based on the service provider's policies.
Cancellation by Malhi Travel: We reserve the right to cancel bookings in cases of unforeseen circumstances. In such cases, a full refund will be issued.
Refund Processing: Refunds, if applicable, will be processed within 14 business days and credited back to the original payment method.

5. Changes to Bookings
Change Requests: Requests for changes are subject to availability and may incur additional charges. Some services may not permit changes.
Itinerary Adjustments: Malhi Travel reserves the right to make minor changes to itineraries to ensure smooth operations.

6. Customer Responsibilities
Travel Documents: Customers must have valid travel documents, including passports, visas, and any other required permits. Malhi Travel is not responsible for any issues arising from incorrect or expired documentation.
Health and Safety: Customers must comply with health requirements, including vaccinations or health declarations as required by destination countries.

7. Liability and Limitations
ThirdParty Services: Malhi Travel acts as an agent for thirdparty service providers and is not liable for any loss or damage caused by these providers, including airlines, hotels, and transport companies.
Force Majeure: Malhi Travel is not responsible for cancellations or changes due to events beyond our control, such as natural disasters, strikes, or governmental regulations.

8. Behavior and Conduct
Customers are expected to behave responsibly and respectfully with other travelers and service providers. Malhi Travel reserves the right to terminate services without refund if a customer’s behavior is deemed inappropriate.

9. Privacy and Data Protection
Personal data collected during the booking process will be used solely for fulfilling travel services and will be handled in compliance with our Privacy Policy. For more information, refer to our Privacy Policy on the website.

10. Intellectual Property Rights
All materials on our website, including text, images, and logos, are the property of Malhi Travel. Unauthorized use is prohibited.

11. Governing Law
These terms are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts of Gurdaspur, Punjab.

12. Amendments to Terms
Malhi Travel reserves the right to update these terms at any time. Customers are encouraged to review these terms periodically for any changes.

Contact Information

For any questions or assistance, please contact:
Phone: +918283878782
Email: support@mtravels.in
Address: Opposite Domino’s, Gurdaspur Jail Road, Gurdaspur, Punjab, 143521